Scope of work in cleaning: from paper to your team’s phones.
The scope of work says what needs doing in which room and how often. Mendato digitizes it, turns it into shifts with tasks, and your cleaners see in the app what’s on today.
The scope of work sits in a folder. The work lives in people’s heads.
The scope of work says what gets cleaned where and how often. But it lives in a document, not in your team’s daily routine. Passing it on is the real work, and when that goes wrong, a complaint follows.
Complicated structure
Line items, frequencies, room groups: every scope of work is structured differently. Anyone who wants to transfer it spends a long time on it.
Assigning is manual work
Which task on which day in which room, and who does it? You won’t find that in any folder. Today, someone puts it together by hand.
It ends in a complaint
The cleaner never sees the scope of work. What needs doing lives in heads and on notes, and when something is missed, the customer calls.
The scope of work becomes shifts. Automatically.
Mendato reads your scope of work and builds the shifts from it: every day with its times, every room with its tasks. Philipp Geimer, founder of Mendato, shows exactly how it works in this video (in German).
Digitize once, use every day.
Step 1 brings the scope of work into the system. Step 2 turns it into shifts. Step 3 puts them on your cleaners’ phones.
Digitize the scope of work
You upload the scope of work as a PDF or photo. Mendato reads the line items and assigns each service with its frequency to the rooms.
- ✓Any format: the customer’s PDF, a scan or a photo. No need to retype the scope of work.
- ✓Frequencies per room: twice a week, once a month. Every service sits in the right room with its rhythm.
- ✓You review before it applies: every assignment is visible and can be corrected.
Shifts with tasks
The digital scope of work becomes the shifts: which day, which rooms, which tasks. With separate times per day, the way the site really runs.
- ✓Each day its own workload: different rooms on Monday than on Tuesday. The weekly plan follows the frequencies from the scope of work.
- ✓Assign employees: put a cleaner on the shift, done. The shift keeps recurring.
- ✓Separate times per day: Tuesday until 8:15 pm, Wednesday until 8:00 pm. Every shift has its real length.
The operation in the app
The cleaner opens their operation and sees exactly what’s due today: rooms, tasks, times. Without ever having seen the scope of work.
- ✓Tasks to check off: each one can be checked off if you want. It’s not mandatory.
- ✓Photos per task: the cleaner documents right in the room. Your proof that the work was done.
- ✓Each day its own plan: Tuesday until 8:15 pm, Wednesday until 8:00 pm. The app shows the real daily plan.
Your scope of work doesn’t have to follow a standard.
Every client builds their scope of work differently: a clean table, running text, scanned paper. Mendato reads them anyway, and you review the assignment before it applies.
- ✓PDF, scan or photo: the format doesn’t matter.
- ✓Line items are recognized: service, frequency and room end up where they belong.
- ✓Nothing applies unchecked: you see every assignment and correct it with one click.
When the customer asks, you have the proof.
Checked-off tasks and photos per room show what was done. At the next complaint, you don’t argue, you show it.
The scope of work in a folder. Or the scope of work that works.
Scope of work in a folder
- The scope of work gets filed with the quote and is never touched again.
- Instructions are passed on via notes, word of mouth and WhatsApp.
- Every new cleaner needs a long briefing.
- Nobody knows for sure whether everything was done.
- When a complaint comes in, the search begins.
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- The scope of work is digitized once and works every day.
- Shifts with tasks, automatically from the scope of work.
- New cleaner? Open the operation and get started.
- Checkmarks and photos show what was done.
- A complaint? The proof is already there.
Costing comes first.
The digital scope of work is already created during costing: photograph the floor plan, upload the scope of work, calculate person-hours. From there, it flows seamlessly into shifts and the app.
Go to the Costing Module →What cleaning companies often ask
Erduhan Idrizov from RS Reinigungsspezialist in Cologne knows the question: “It used to be: Where are we going? What do I have to do? That’s the standard question in commercial cleaning.” The app answers exactly that question before it’s asked.
See All Customer Stories →Take your scope of work from paper to your team’s phones.
Upload the scope of work, review the shifts, open the app. Try it free for 7 days.
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